1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

Information that can identify you, including:

• Name
• Company name
• Email address
• Phone number
• Business address

This information may be collected when you:

• Submit an enquiry
• Request a quotation
• Contact us through forms or email
• Create an account (if applicable)

Non-Personal Information

We may also automatically collect certain information such as:

• IP address
• Browser type
• Device information
• Pages visited on our website
• Date and time of visit

2. How We Use Your Information

We use the information collected for purposes including:

• Responding to enquiries and quotation requests
• Processing orders and providing services
• Improving our website and customer experience
• Communicating with customers regarding products or services
• Marketing and promotional communications (if applicable)
• Complying with legal obligations

3. Disclosure of Information

We do not sell or rent your personal information. However, we may share your information with:

• Service providers who assist in operating our website or business
• Logistics and delivery partners for order fulfilment
• Professional advisors or regulatory authorities when required by law

All third parties are required to maintain the confidentiality of your information.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyse website traffic
• Understand user behaviour

You may choose to disable cookies through your browser settings, although this may affect some website features.

5. Data Security

We take reasonable measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

7. Your Rights

Under the Personal Data Protection Act 2010, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Withdraw consent for data processing (subject to legal or contractual restrictions)

Requests can be made using the contact details below.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Website: www.tisuborong.com.my
• Email: order@tisuborong.com.my